Lenovo™ Premier Sup. provides direct access to skilled and experienced Lenovo technicians Offer comprehensive HW and SW Sup.. Our expert troubleshooters have the Adv. technical know-how and systems knowledge to quickly provide solutions and advice that will keep your HW and SW operating at optimal efficiency.
Tech Sup. with the Premier difference
Advanced-level techs.
End to End case management.
Faster, first-time resolution.
Looking for a step-up for your business and your employees’ Sup. experience?
Lenovo™ Premier Sup. gives VIP treatment to both your IT staff and end users.
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free Sup.. Lenovo can deliver.
Free your Team to excel in innovation and productivity
IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.
What if the solution was to cost effectively offload your routine Sup. tasks, and shift time-intensive Adv. problem solving to an expert team of Sup. engineers?
Get a direct line to our most elite technicians who listen first then deliver Adv. troubleshooting no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.
Premier Sup. Center
Adv. technical Sup. available 24 x 7 x 365
Dedicated phone number and no phone tree menu to navigate
Single point of contact for end to end case e escalation management
HW and Oem SW support1
Technical Account Managers (TAMs)
Proactive relationship and escalation management
Personalized recommendations for your business
Robust quarterly reporting
VIP Treatment
No waiting in-line
Next-business-day onsite labor 2
Parts prioritization 2
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.
That’s the Premier difference.Interested in Adv. Lvl. technical Sup. for your Lenovo ThinkVision monitors?
We’ve got you covered. Now you can purchase Premier Sup. for monitors and enjoy a single Sup. contact experience5 with our elite Premier Sup. technical team.
Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with Sup. on popular industry SW, Dev. drivers, and more6.
And if we do need to swap out your warrantied monitor, your replacement is prioritized over Std. claims and delivered to you the NBD through Lenovo Adv. Exchange7.
Tutti i prezzi NON sono comprensivi di IVA.
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